We are truly grateful for your support of our family farm. Thank you for the opportunity to serve you.

 

Order fulfillment

All orders are filled and prepared for pick up or delivery as soon as possible. On occasion, an order will take longer to process and fulfill. In this case we will notify you with adjusted delivery dates. Order fulfillment is dependent on inventory and transit times. We strive to provide you with the highest quality products, and given the perishable nature of certain products, some situations are beyond our control.

Weight

Please note that because no two animals look just alike, there may be some variability between two items of the same species. We have refined our online store with specs that we think are reasonable. We are not able to guarantee a specific weight, quantity or individual cut size within a share beyond the general estimation and description which is provided for general guidance purposes only. Descriptions are provided as approximate representations of typical products, and we hope you will find this as a general, accurate depiction of the items you receive in your order.

Farm Store Pick Ups

If you choose the option of a “farm store pick up” at our Farm Store, orders should be packaged and ready for pick up within 1 business day.  If your order includes a woodwork art piece from our woodworking shop the lead time is typically 5-7 days for custom orders. We will be sure to communicate lead times in our email communication with you and, of course, you are always welcome to call us to discuss.

Payment and Billing Information

By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method, and that you authorize us to charge your payment method for the total amount of your order or other purchase (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. It is your responsibility to resolve any problem we encounter in order to proceed with your order.

Taxes

We will collect applicable sales tax on products for which we have a duty to collect sales tax. If an item is subject to sales tax, you agree that the amount of taxes shown at checkout may be adjusted. Several factors may cause this, such as changes in tax rates. We will notify you if this difference is significant.